Turn your audience
into superfans.

Harbor is the community operating system for companies building the future. Identify your most valuable fans, deepen engagement, reward high-impact behaviors, and activate your community to drive growth.

Trusted by teams shipping to millions
Gaming · Music · Consumer apps · AI
Gaming brandsEsports orgsHardware brandsMusic labelsArtist fandomsPodcast networksConsumer appsDTC brandsAI productsDevtool communitiesCreator businesses
AI-NATIVE · END TO END

One platform for community, loyalty
and commerce.

API for everything

Every surface — from quests to checkout to analytics — securely exposed via API.

Harbor MCP

Build and configure your entire Harbor setup from any editor or agent.

Agent compatible

Hubs, offers, rewards and analytics are all agent-ready for Virgil.

THE PLATFORM

Four surfaces. One platform.

01 / 04 · PERSONALIZED WEBHUB

A home your community
actually shows up to.

Create a branded rewards hub in minutes. Quests, levels, drops, and more — all on your own domain.

100% yours

Your brand. Your domain. Your community.

Live in seconds

Launch a fully functional hub in under 60 seconds.

Built for growth

Rewards and experiences that turn members into superfans.

hub.yourbrand.com
✦ ASTRALHome Quests Leaderboard Store Richard

Welcome back, Richard 👋

◆ Season 4 Ends in 18d 4h
Level 12Level 13
3,250 / 5,000 XP
Today's Quests3Refresh in 14h 32m
Play for 30 minutes30/30Claim +250
Invite 3 friends2/3+300 XP
Watch the dev stream0/1+150 XP
Leaderboard
1Nova12,540
2VoidWalker9,230
3Mira8,410
Community Activity● Live
Nova claimed Daily Reward
VoidWalker reached Level 20
Mira completed Playtest Quest
Quest Completed! +250 XP
02 / 04 · CONNECTED EVERYWHERE

Turn participation
into obsession.

Quest systems, rewards, drops, events, leaderboards and more. Give your community reasons to show up, play, and bring their friends.

Reward what matters

Customize XP, levels and rewards that drive the behavior you want.

Create never-ending loops

Seasonal quests, streaks, daily missions and limited-time events.

Activate every segment

Target the right members with personalized programs and incentives.

13 LEVEL UP
7-day streak
+500 XP
YOUR MODULES

Engagement Toolkit

Pick modules, set them up, and let the good times roll.

Browse all ⌗
QuestsActive
DropsActive
StoreActive
EventsActive
LeaderboardsActive
GuildsActive
RafflesActive
PollsActive
Challenges+
Referrals+
Check-in+
Giveaways+
Live Activity● Live
MMira completed Daily Quest+150 XP
VVoidWalker claimed a Drop3m
ZZane invited 3 friends+300 XP
NNova reached Level 13+500 XP
18,892Quests completed↑ 24%
12,842Rewards claimed↑ 31%
6,301Drops claimed↑ 27%
24,871Members engaged↑ 19%
03 / 04 · ZERO PARTY INSIGHTS

Know what's working.
Grow what matters.

Real-time analytics across your community, platforms, and programs. Turn data into clarity, and clarity into growth.

360° community view

See your community across all platforms in one place.

Actionable insights

Identify trends, top contributors, and growth opportunities.

Measure what matters

Track quests, conversions, retention, revenue and more.

Export & integrate

Share reports, build custom dashboards, connect your stack.

Overview

All Platforms ▾  +3
Active Members
24,871↑ 18.4%
Engagement Rate
61.2%↑ 9.6%
Quests Completed
18,392↑ 21.3%
Revenue
$87,432↑ 16.7%
Community Growth
7D30D90D
Total Members New Members
Top Contributors
1NNova12,540 XP
2VVoidWalker9,230 XP
3MMira8,410 XP
4ZZane7,210 XP
5LLuna6,980 XP
Retention · D1 → D30
D1D7D14D30
May 5100%61%42%28%
Apr 28100%59%40%27%
Apr 21100%57%39%25%
AI Insight

Engagement is up 18% this month, driven by a 32% increase in quest participation. Consider launching another quest campaign this week.

◆ Launch quest Reward top members Re-engage inactive
04 / 04 · ORCHESTRATED BY VIRGIL

Virgil Agent OS.

Command your community in plain language. Virgil plans the campaign, wires the logic, and ships it — every action approved by you first.

virgil · command console
LIVE
⌘K
THE PILLARS

Four jobs. One loop.

Identify

Deeply understand your audience.

Every fan, one profile. Unified identity across Discord, X, Twitch, YouTube, TikTok, Steam — collapsed into a single member view with level, activity, and reach in one place.

Superfan map · 4,218 members
Engage

Meet fans where they live.

Announce, reply and reward across Discord, your hub and email — every channel run from one place.

Cross-channel · last 60 min
New season announcement posted×4 channels
discord2,184 reactions, 312 replieslive
hub“Where do I get the badge?”virgil reply
emailopen rate 47% · CTR 19%+22%
pushiOS · Android · 184k deliveredscheduled
Reward

Reward fans and build loyalty.

Quests, XP, levels, drops and perks — chained into paths that keep members coming back.

Quest chain · “Founder’s Path”
Join hub+50 XP
Refer 3 friends+200 XP
Reach Tier 3★ Founder badge
Complete 5 quests+1 raffle entry
Stake 30 days+early access
Refer Tier 3★ Limited drop
Activate

Turn fans into evangelists.

Rally your top members for launches, drops and campaigns — then measure exactly what they moved.

Campaign · “Season 4 Launch Week”
Cohort built · top 5% activity8,420
Early-access roles staged7,891 · 94%
Limited drop claimed5,204 · live
Level-ups announcedqueued
Wave 2 rolled outT+48h
QUESTIONS

What teams ask on the demo call.

Eight answers we give every week. Want the long version? Book a 30-minute walkthrough — we'll run your playbook live.

A bot lives in one channel. A CRM is built for sales pipelines, not fan behavior. Harbor is the layer above both — a unified identity graph, behavior engine, and reward stack that orchestrates every channel and tool you already use.
No. Harbor is built to sit on top. It connects to Discord, your social platforms, your email stack — and through webhooks, anything else. Most teams keep what they have and let Harbor be the brain.
You do. Your members are your first-party data. Export anything, any time. No lock-in clauses. Period.
Virgil is an internal operator, not a public chatbot. Every action it takes is a diff your team approves before going live. Role-based permissions, full audit log, dry-run mode for everything.
Days, not months — a hub is configuration, not a custom build. We'll scope your exact timeline on the call, with your Discord in front of us.
Scoped to your community size and what you want to run. We'll give you a real number on the demo — no forms, no drip campaign.
Bring your checklist — we'll walk through data practices, retention, and every compliance question on the call, specific to what you need.
Yes. Send us a behavior you want to test and we'll wire it up before the demo. Most teams leave the call with a working prototype on their own data.
READY WHEN YOU ARE

Give your community
a home you own.

Get a 30-minute walkthrough from our team. Bring your Discord — we'll map season one live.

White-label · your domain · your data